MIKE JOSEPH insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by MIKE JOSEPH, and transfer of responsibility in the same way. Please note that we aim to dispatch all in stock orders within 24 hours, or 48 hours during sale periods. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, MIKE JOSEPH IS not responsible for any delays caused by destination customs clearance processes.